Bill writes a regular column for local and online magazines. Below are some of his stories.
An unusual wake up call while on duty in northern NSW.
A couple of observations about engaging a relief manager.
The extremes of working as a relief manager
Some suggestions on rates of renumeration for a relief manager
A story about obtaining a NSW licence and working from Sydney to Port Douglas
This may need updating but deals with how your particular house rules are included on the agents information to guests.
This article deals with the licencing of relief managers in various states. Check with Fair Trading for updates.